Dear hospital
Hello St. Vincents. I want to formally thank you for the prompt reply to my billing inquiry. Why, just 344 days ago I had surgery on my birthday. That one surgery alone immediately maxed my yearly deductible and that one charge made for a fantastic pre-wedding present.
Two weeks later, you informed me that I had overpaid by some $84 dollars and the check would soon be delivered, akin to offering a band-aid to a man who survived a 400-foot fall down a cliff made of salt and broken glass.
Now, only 344 days later, I received said check.
You’re a special type of person, St. Vincents.
/grief